Author Topic: [Bug] Cannot delete documents in v2.2.9  (Read 281 times)

Pri Vacy

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[Bug] Cannot delete documents in v2.2.9
on: August 13, 2019, 08:34:49 AM
The app won't let me delete documents (saved locally) but they can be deleted using Files.

Lucky Clan

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Re: [Bug] Cannot delete documents in v2.2.9
Reply #1 on: August 13, 2019, 08:37:33 AM
I cannot reproduce that, could you give us more details?

Pri Vacy

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Re: [Bug] Cannot delete documents in v2.2.9
Reply #2 on: August 13, 2019, 08:44:10 AM
If I select a document and try to delete it, when I tap on "Delete Item" nothing happens. The item(s) is deselected but it is not deleted. The fact that I don't have a recently deleted folder anywhere in the Files app might be related as well.
Running iOS 13 dev beta 5 on iPad Pro 11".

Lucky Clan

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Re: [Bug] Cannot delete documents in v2.2.9
Reply #3 on: August 13, 2019, 08:57:39 AM
Please update to beta 6, it is much more stable. Beta 5 had many bugs in iCloud and general file support. I have just checked if it works in iOS 13 beta 6, and it works fine.

Pri Vacy

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Re: [Bug] Cannot delete documents in v2.2.9
Reply #4 on: August 13, 2019, 09:13:31 AM
Beta 6 is unusable due to triple tap invoking the text edit menu. I use gestures a lot so that's a deal breaker for me. Anyway good to know it's iOS' fault, I will update this post if beta 7 still presents the issue.

Pri Vacy

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Re: [Bug] Cannot delete documents in v2.2.9
Reply #5 on: August 13, 2019, 10:48:08 AM
Updated to beta 6 but both the bugs are not yet fixed (can still not delete files and there's still no recently deleted folder). What makes the situation even worse is the system-wide gesture bug that makes the app barely usable for me. If beta 7 is not released today I will revert to the 5th.

Pri Vacy

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Re: [Bug] Cannot delete documents in v2.2.9
Reply #6 on: August 15, 2019, 01:29:28 PM
Beta 7 still presents the exact same issues as the sixth one (gestures not working, no recently deleted folder and documents not deleted).
Edit: gestures are now even worse, video attached.
Last Edit: August 15, 2019, 02:15:10 PM by Pri Vacy

Lucky Clan

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Re: [Bug] Cannot delete documents in v2.2.9
Reply #7 on: August 15, 2019, 04:55:14 PM
Ok, thanks for info.

Pri Vacy

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Re: [Bug] Cannot delete documents in v2.2.9
Reply #8 on: August 21, 2019, 03:02:57 PM
Version 2.2.10 still has the same problems on iOS beta 8 so I was wondering if the developers can do something about them or if it all depends on Apple.

Lucky Clan

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Re: [Bug] Cannot delete documents in v2.2.9
Reply #9 on: August 21, 2019, 03:39:36 PM
The question is why you don’t have Recently Deleyed folder...

In version 2.2.11, if moving to trash will fail, file will be deleted like in older versions.

Pri Vacy

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Re: [Bug] Cannot delete documents in v2.2.9
Reply #10 on: August 21, 2019, 07:40:03 PM
I can't really tell why the folder isn't there... Tried all the betas from 5th to 8th and tried reinstalling the app multiple times, but the problem persists. If I recall correctly, I also performed a clean flash and then restored a system backup (the first time I reinstalled beta 5 over the 6th) with no luck. The only thing I have not yet tried is installing Artstudio Pro just after a clean install but I will try that too since it I have to rollback to beta 5 again because of the gesture problem. Speaking of which, were you able to reproduce it? Is it something that app developers must adapt to or do we just have to wait for Apple to take care of it? Cannot comment on source's reliability, but I read on r/iOSBeta that this seems to be the expected behavior and that app developers need to disable this feature for it to not interfere with normal usage.

Pri Vacy

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Re: [Bug] Cannot delete documents in v2.2.9
Reply #11 on: August 22, 2019, 08:25:47 AM
Clean installed iOS 13 beta 5 and installed Artstudio Pro without changing anything else. Still no luck.

Lucky Clan

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Re: [Bug] Cannot delete documents in v2.2.9
Reply #12 on: August 22, 2019, 09:04:26 AM
It should be fixed in version 2.2.11. It is waiting for review now.

Pri Vacy

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Re: [Bug] Cannot delete documents in v2.2.9
Reply #13 on: August 22, 2019, 09:08:53 AM
Great. What about the gesture bug?

Lucky Clan

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Re: [Bug] Cannot delete documents in v2.2.9
Reply #14 on: August 22, 2019, 09:45:56 AM
Problems with gestures on iOS 13 are fixed in 2.2.11 as well.