Author Topic: Eyedropper bug?  (Read 6993 times)

Lucky Clan

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Re: Eyedropper bug?
Reply #15 on: March 08, 2022, 05:09:59 AM
I have been trying to reproduce that for few hours, but everything looks ok...

Could you record one more video with "Visualize Touches" enabled?

Lucky Clan

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Re: Eyedropper bug?
Reply #16 on: March 08, 2022, 05:11:08 AM
One more question - do you paint with Apple Pencil and sample color with finger?

athebyne

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Re: Eyedropper bug?
Reply #17 on: March 08, 2022, 05:25:28 AM
No, I only sample with apple pencil. I will make a video, but it will take me some time.

This is probably the easiest way to trigger it (for me at least):
1. setting the sampling mode to "current and below" (changing the sampling often fixes the bug, but it also occurs spontaneously during work)
2. restart the application
3. create a new document, a colored background layer (1) and a few strokes above on a new transparent layer (2)
4. create a new layer on top (3) and make a few strokes on it. Sometimes a 4th layer is needed. Eyedropper should catch colors from the layers below but not from the one you are currently drawing on.

Lucky Clan

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Re: Eyedropper bug?
Reply #18 on: March 08, 2022, 05:29:01 AM
I'm doing exactly the same steps...
Do you use version 4.0.5?

athebyne

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Re: Eyedropper bug?
Reply #19 on: March 08, 2022, 05:36:26 AM
I believe so, I don't have any updates available. Here is the video, don't want to compress it so I uploaded it to google drive: https://drive.google.com/file/d/105yX2Nd18w-o3MGDVYYmwY9lg_Ab8bis/view

Lucky Clan

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Re: Eyedropper bug?
Reply #20 on: March 08, 2022, 05:37:19 AM
You can tap Artstudio > About to check the version.
How about ipadOS - is it ipadOS 15.3?

athebyne

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Re: Eyedropper bug?
Reply #21 on: March 08, 2022, 05:40:08 AM
Yes, it's version 4.0.5, and iPadOS 15.3.1

Lucky Clan

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Re: Eyedropper bug?
Reply #22 on: March 08, 2022, 05:59:47 AM
One last question - which iPad model do you use?

athebyne

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Re: Eyedropper bug?
Reply #23 on: March 08, 2022, 06:07:54 AM
iPad Pro 12,9" (2020) 128GB Wi-Fi

Lucky Clan

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Re: Eyedropper bug?
Reply #24 on: March 08, 2022, 06:38:54 AM
I still cannot reproduce that.
Few idea/questions:
1. Do you rest your palm on screen when painting / sampling?
2. Can you close app, remove it from background and try again?

athebyne

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Re: Eyedropper bug?
Reply #25 on: March 08, 2022, 07:13:14 AM
1) Yes, but I just checked and found that in both cases the wrong color is selected.
2) After restarting and auto-loading the file, the layer I was drawing on has updated colors and samples correctly BUT my next brush strokes are still no longer registered.

Lucky Clan

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Re: Eyedropper bug?
Reply #26 on: March 08, 2022, 07:14:55 AM
After many hours i reproduced that once, but after launching app again it is working fine...

Lucky Clan

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Re: Eyedropper bug?
Reply #27 on: March 08, 2022, 07:28:41 AM
Can you record one more video, but first close app, remove it from background, then start recording.

Lucky Clan

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Re: Eyedropper bug?
Reply #28 on: March 08, 2022, 07:37:35 AM
Could you show me a panel with Bucket Fill settings?

Does it also happen when you don't use Bucket Fill tool?
Last Edit: March 08, 2022, 07:40:03 AM by Lucky Clan

athebyne

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Re: Eyedropper bug?
Reply #29 on: March 08, 2022, 08:18:20 AM
I tried it without the bucket fill and it broke down too. I just found out some bizzare things here... I recorded two videos.

https://drive.google.com/file/d/17eCSHlH4kiSoejcV0ql2IBt4VbeFYEMx/view?usp=sharing
https://drive.google.com/file/d/1bxn_0OQa9wbrNK1YvK8Clsd0yxW94Jil/view?usp=sharing