Author Topic: Performance issues after last update  (Read 3451 times)

Bbolger

  • Newbie
  • *
  • Posts: 41
Performance issues after last update
on: February 13, 2022, 07:32:08 AM
iPad Pro 12.9" (2018) iPadOS 14.5
Updated after staying for quite a while on 3.X.
Now the same files I’ve used to work on (300 - 500 MB A3 Canvas with many many layers) take a longer time to open, the app closes when going to a different app for a sec or when screen is locked and then unlocked, can’t have more than 2 documents open at the same time (10+ before update), occasional crashes… Not good.

Is this performance drop something you’re aware of and planning to fix, or is just how the things are going to be moving forward? I’d really like to get same level of smooth performance as before…

Andreas Raninger

  • Guest
Re: Performance issues after last update
Reply #1 on: February 13, 2022, 08:33:38 AM
I have the same experience.  :-\

Lucky Clan

  • Administrator
  • Hero Member
  • *****
  • Posts: 2440
    • Lucky Clan homepage
Re: Performance issues after last update
Reply #2 on: February 14, 2022, 06:18:34 AM
Please install new beta version (build 771) and check the stability and performance.

Andreas Raninger

  • Guest
Re: Performance issues after last update
Reply #3 on: February 14, 2022, 02:42:17 PM
To me it seems to be better. I’ll continue testing by using it in production for a day or two. 4500x6400 px with 8 layers and one layer mask is very choppy on my gen 2 ipad pro 12.9. But I get the feeling that I’m living on the edge with resolution that big with 1.9 GB of available memory. Resize from 2250x3200px to 4500x6400px crashed ASP beta just now. Sent you the crash report. If I win the lottery I’ll buy me a m1 16GB iPd Pro, but I guess that I will have passed away by then…..

Andreas Raninger

  • Guest
Re: Performance issues after last update
Reply #4 on: February 15, 2022, 03:10:40 AM
Multiple crashes. Good choice to make it beta.

Lucky Clan

  • Administrator
  • Hero Member
  • *****
  • Posts: 2440
    • Lucky Clan homepage
Re: Performance issues after last update
Reply #5 on: February 15, 2022, 05:03:22 AM
Could you give more details about the crashes?

Multiple crashes. Good choice to make it beta.

Andreas Raninger

  • Guest
Re: Performance issues after last update
Reply #6 on: February 15, 2022, 08:43:40 AM
When painting the app works perfect with masks and adjustmen layers but changing size and sometimes loading a new large project from onedrive makes it crash. For me it seems that handling large chunks of memory is the trigger.

Bbolger

  • Newbie
  • *
  • Posts: 41
Re: Performance issues after last update
Reply #7 on: February 15, 2022, 10:09:48 AM
When painting the app works perfect with masks and adjustmen layers but changing size and sometimes loading a new large project from onedrive makes it crash. For me it seems that handling large chunks of memory is the trigger.

Not in beta, but that seems to be the trigger here as well. Thing is it wasn’t like this before, and I haven’t changed anything on my device aside from updating the app.

How do I try the beta? Is there a public link somewhere?

Lucky Clan

  • Administrator
  • Hero Member
  • *****
  • Posts: 2440
    • Lucky Clan homepage
Re: Performance issues after last update
Reply #8 on: February 15, 2022, 06:55:04 PM
Just install version 4.0.4 from the App Store

When painting the app works perfect with masks and adjustmen layers but changing size and sometimes loading a new large project from onedrive makes it crash. For me it seems that handling large chunks of memory is the trigger.

Not in beta, but that seems to be the trigger here as well. Thing is it wasn’t like this before, and I haven’t changed anything on my device aside from updating the app.

How do I try the beta? Is there a public link somewhere?

Bbolger

  • Newbie
  • *
  • Posts: 41
Re: Performance issues after last update
Reply #9 on: February 16, 2022, 06:34:54 AM
Just install version 4.0.4 from the App Store

Just downloaded it and testing. So far it seems to perform much much better  :D