Author Topic: png, jpg export crash  (Read 199 times)

boxy

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png, jpg export crash
on: June 11, 2019, 01:21:58 AM
Hello
AS Pro 2.1.11 on Mac Os 10.14.5 - I'm experiencing a consistent crash when I hit the jpg or png buttons within the Export dialogue. In addition, pressing Tiff just hangs the app. I have managed to export both a PSD and PDF of the particular file I'm working on.
Other info - the original file was first made on an iPad Pro and brought over to desktop as an Artstudio doc. Prior to engaging the Export panel I was going to do a Quick Export of a jpg but changed my mind and cancelled it. Will report further if there are any changes after I've restarted the iMac etc.
Thanks

Lucky Clan

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Re: png, jpg export crash
Reply #1 on: June 13, 2019, 06:57:17 AM
What canvas size do you use?