Author Topic: Thumbnails stopped generating after august 14th. Bug, or apple’s end?  (Read 4286 times)

Qualzar

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My thumbnails stopped generating previews a bit ago, making it hard to browse at a glance. I was guessing it was an issue on apple’s part, but i’m posting here just in case. Is anyone else getting this issue?

Lucky Clan

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Thumbnails are managed fully by system. It should work better in iPadOS 17.

Qualzar

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Ive updated to ipad OS 17, no luck on getting thumbnails, even on new files

Modifying an old file causes a blank generic thumbnail to generate

I couldn't get the file to send at all over telegram, i had to zip the ASP first and send it to a friend on os 16. He modified it and it continued to have a generic thumbnail

Also tried to create files local-only, with no icloud link but still had thumbnail issues

Exporting it as a psd does generate a thumbnail for the psd

Any suggestions on what i could try? Also curious if this is cropping up on yours or anyone else's end

No idea why my font is huge
Last Edit: August 21, 2023, 07:27:11 PM by Qualzar

PhoenixDragoon

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No problem here since 17 beta

Qualzar

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Thank you for the reply, weird that any thumbnails I generate are failing on mine and others

Qualzar

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I found the issue!

I had an old artstudio pro beta app that expired. Once i deleted the beta app, all of the thumbnails began to appear once again

Lucky Clan

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Ok, thanks for info.


I found the issue!

I had an old artstudio pro beta app that expired. Once i deleted the beta app, all of the thumbnails began to appear once again

LCArt

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I found the issue!

I had an old artstudio pro beta app that expired. Once i deleted the beta app, all of the thumbnails began to appear once again

works, saved me