Author Topic: Problem importing images  (Read 260 times)

Bryan

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Problem importing images
on: November 02, 2022, 02:31:49 PM
I have had Art Studio pro for a number of years.  I recently got the new ipad 2022 12.9 pro. About the same time IPadOS updated to 16.1 so I am not sure where my problem is coming from. When I try to import an image from my ipad photo app it gives me a new error message which I have never seen before. I can copy the photo and paste it but not import it. The error message is attached below. Any thoughts or ideas would be greatly appreciated.

Barb

Jdwatx

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Re: Problem importing images
Reply #1 on: November 08, 2022, 09:49:19 AM
Have run into the same issue.  :o glad I’m not alone lol

Jerelo

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Re: Problem importing images
Reply #2 on: November 15, 2022, 01:50:36 AM
With respect to the hint, can you confirm that the image you want to import, does not in fact exist in a folder with 400 or more “untitled###.artstudio files? (### stands for the appended number)

Could you try using the files app to move your file into a new, empty folder, and then seeing if the same error occurs when you open it from Artstudio?