Author Topic: Recover files from previous version  (Read 2183 times)

Dahu

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Recover files from previous version
on: December 13, 2017, 03:01:27 PM
Hi,

Apparently, the pro version does not automatically migrate drawings from the previous version. Is there a way to do it manually?

Regards,
Rodolphe

Lucky Clan

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Re: Recover files from previous version
Reply #1 on: December 14, 2017, 02:47:11 AM
It was not possible to implement because apps are separate.
In iOS app doesn't have access to folders from other apps.

To open documents from the old ArtStudio you have to export it to PSD, then import PSD in Artstudio Pro.
We consider adding option to open files from old ArtStdudio - but it will not work automatically.

Dahu

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Re: Recover files from previous version
Reply #2 on: December 15, 2017, 01:52:40 PM
Thanks for the tip.
This addition is mandatory to me. No one will want to lose past works or trust the new app if it fails to recover older files. Work is more precious than anything.

Margarelli

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Re: Recover files from previous version
Reply #3 on: December 17, 2017, 03:33:31 PM
It was not possible to implement because apps are separate.
In iOS app doesn't have access to folders from other apps.

To open documents from the old ArtStudio you have to export it to PSD, then import PSD in Artstudio Pro.
We consider adding option to open files from old ArtStdudio - but it will not work automatically.

Can only export PSD’s ftom old art studio via mail or itunes. The one I tried mailing was too large an attachment. Ismy only option to back up via itunes?

Lucky Clan

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Re: Recover files from previous version
Reply #4 on: December 17, 2017, 04:00:18 PM
Yes, you can only use itunes or mail to send psd from old Artstudio

Mouffe

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Re: Recover files from previous version
Reply #5 on: March 07, 2018, 04:56:31 PM
The email option has almost never worked, nor has the highly convoluted iTunes option. And if the email option did work, how does one get that file into artstudio pro?