Author Topic: Bug: cannot rename files in offline mode  (Read 2199 times)

pluskid

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Bug: cannot rename files in offline mode
on: April 28, 2023, 09:50:49 PM
When in offline mode (no WIFI or data), I cannot rename a file. When long pressing a file, instead of the usual context menu, I get a menu with much fewer options. There is no rename menu, not even a delete menu. Please see the attached screenshot. I'm on an iPad.

Bbolger

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Re: Bug: cannot rename files in offline mode
Reply #1 on: May 02, 2023, 05:13:57 PM
If you’re saving the files on iCloud or similar, it might have to do with that

Lucky Clan

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Re: Bug: cannot rename files in offline mode
Reply #2 on: May 04, 2023, 09:58:29 AM
It should work even when offline. I have no idea why it doesn't work in your case, it is all managed by system. Maybe there is a conflict in file version or something... Maybe try to reboot

pluskid

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Re: Bug: cannot rename files in offline mode
Reply #3 on: May 05, 2023, 03:17:07 PM
I think it's in issue related to icloud drive. I do not have problem renaming a file if it is stored "on this iPad". The issue arise when storing file in iCloud Drive. I tried to restart the iPad and it does not help. I have reproduced it on two different iPads. Here are steps to reproduce it:

1. Turn off WIFI (and data if you have)
2. Go to Artstudio Pro, create a new document in iCloud Drive.
3. Navigate back to the gallery, long hold on the newly created document.
4. The context menu pops up, however, it is the short menu (shown in the screenshot at the original post), instead of a regular long one. It does not have delete or rename options.

Note even when remaining offline, if I open the iCloud Drive with the iOS "Files" app, I'm able to long press and rename or delete that file without the issue.