Author Topic: Latest update broken? 1.1.5 not working on my iPad pro 10.5  (Read 1532 times)

Stigkristensen

  • Newbie
  • *
  • Posts: 7
Hi
The latest update seems to have broken ArtStudio on my iPad.
I can open the app, but not able to create a new document.
I can also not open the gallery to open any of my saved documents. The app just freezes up with the load spinner and becomes unresponsive :-(

Uninstalling the app and reinstalling has fixed the issue, but it obviously caused me to loose all local projects.

Update
Spoke too soon. File browsing for brush import is completely broken in 1.1.5. I can open the default file browser, but can't actually navigate anywhere. I have a few brushes in my recent files but none of them are selectable.
Last Edit: March 10, 2018, 08:08:35 AM by Stigkristensen

Lucky Clan

  • Administrator
  • Hero Member
  • *****
  • Posts: 1539
    • Lucky Clan homepage
Re: Latest update broken? 1.1.5 not working on my iPad pro 10.5
Reply #1 on: March 10, 2018, 11:38:16 AM
Please try to reboot the device.
If it will not help please record the problem on video and send me it to info@luckyclan.com

Stigkristensen

  • Newbie
  • *
  • Posts: 7
Re: Latest update broken? 1.1.5 not working on my iPad pro 10.5
Reply #2 on: March 10, 2018, 04:26:45 PM
Rebooting the iPad fixed the issue.

Thanks for the quick reply. I'm a bit new to iOS so I'll keep that in mind if I run into similar issues in the future.

Lucky Clan

  • Administrator
  • Hero Member
  • *****
  • Posts: 1539
    • Lucky Clan homepage
Re: Latest update broken? 1.1.5 not working on my iPad pro 10.5
Reply #3 on: March 12, 2018, 04:08:48 AM
We already had 2 emails with similar issue. It seems it is a bug in iOS, users reported that even Pages and Number could not create a new document when this heppened. We hope Apple will fix it asap.