Author Topic: Bug with timelapse  (Read 3191 times)

lastaccess

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Bug with timelapse
on: April 08, 2021, 07:48:53 PM
This happened for the first time. I think maybe something wrong with last update.

I exported timelapse of illustration and found out that first 60-70% of it is replaced with timelapse of different file that I painted before (!), so almost it’s all gone now. Check please, it somehow replace timelapse of one file with another. I don’t remember for sure, but I think these two files were opened at the same time. Maybe bug is something there. If needs to, I can share this bugged .artstudio file.

Lucky Clan

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Re: Bug with timelapse
Reply #1 on: April 09, 2021, 04:28:29 AM
We were fixing this issue few months ago. Did it happen in document created last weeks, or in the older ones?

lastaccess

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Re: Bug with timelapse
Reply #2 on: April 09, 2021, 04:44:43 AM
I created both documents during last week.

Lucky Clan

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Re: Bug with timelapse
Reply #3 on: April 09, 2021, 06:41:10 AM
I need as many details as possible: image size i pixels, how many layers, how it happened, do you use iCloud, is Preferences > General > Autowsave on Document Switch enabled, etc
Last Edit: April 09, 2021, 07:59:48 AM by Lucky Clan

lastaccess

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Re: Bug with timelapse
Reply #4 on: April 09, 2021, 08:15:29 AM
I send file to you to [email protected]

I don't know exactly how that happened. I found out that timelapse is broken when tried to export it when illustration was done.

I think the only reason that happened is both files were opened at the same time 2 or 3 days ago, I think I was at that stage that day when timelapse of one file overwritten another.

iCloud is off
Preferences > General > Autosave on Document Switch is enabled
Last Edit: April 09, 2021, 08:21:39 AM by lastaccess

Lucky Clan

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Re: Bug with timelapse
Reply #5 on: April 09, 2021, 08:19:26 AM
Thanks, i will try to fix it asap