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Messages - Lucky Clan

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76
Suggestions, Ideas, Bugs / Re: Flesh tones
on: March 09, 2023, 08:19:47 AM
First of all try to use swatches from "Skin Tones" group.
To do it open Colors panel, tap "swatches" icon in the bottom bar, then scroll to "Skin Tones" and tap group title (Skin Tones) or pick any swatch from this group

77
Suggestions, Ideas, Bugs / Re: Set the brush angle?
on: March 08, 2023, 05:41:24 AM
My comment - we will add keyboard shortcut to change brush angle in version 5.2

78
We are updating Mac version together with iOS version, we add each feature (except of UI changes) in both iOS and Mac version.

79
Sorry, we will rather not do it.

80
I think it is not needed because if you create a new layer it will copy Pigment button state from the active layer

81
Could you export your Preferences using Artstudio > Preferences > ... > Export and send me them to [email protected]

Please also tell me which brush were you using when it happened?

Can you tell if random dots were drawn when Pencil Only mode was turned on or off?


82
Could you export your Preferences using Artstudio > Preferences > ... > Export and send me them to [email protected]

Please also tell me which brush were you using when it happened?

83
I agree Mac version needs some works to make UI more modern etc.
Unfortunately our team is very small and Artstudio sales are not enough to hire more advanced developers.

We are going to improve Mac version, but we cannot give any deadlines actually.

85
And? Is everything ok?

86
Version 5.1.3 is available. App now saves Full Version state in its own cache and uses it when offline. It stores cached state for two weeks.

87
We will improve that asap

+1

It would also be nice if your custom names displayed when they were selected via keyboard shortcut. :)

88
No, i really updated the bug, not changed the "offline" window. Unfortunately the source code from Apple that shows how to manage iap has this bug so i think many apps has similar problem.

I think I know how to solve this issue, so please just give us one more chance - it will be done in version 5.1.3.

To refund - you have to contact apple, app/developers don't have any access to user account.


From previous posts I've already mentioned that I just recently purchased the iPad from Apple new. It's fully updated and yours is the only app I've purchased. I think it's clear at this point that as some kind of security measure your software is requiring an active internet connection in order to verify valididity of an existing license. I think what you're alluding to is that this is somehow common practice amongst IOS apps and that you didn't so much "fix a bug" as merely extended the window between authentication checks.

Like I mentioned before, I have no use for software I can't use offline indefinitely. To me, this is a digital canvas. This iPad has no need to be online to serve that function. It could go weeks or even potentially months without an active internet connection because I have other devices that fulfill that requirement. At this point it's fairly clear the licensing issue is a "feature", not a bug. To resolve this, I would appreciate a refund as I purchased your software in good faith and nowhere is it mentioned an active internet connection will be required for continued authentication of ownership. Had it been so, I certainly wouldn't have bought it. I would like to be done with this entirely. Please issue my refund. As a credit to the Apple app store, you should have my email address on file abbas is the same one associated to my account there. In the meantime I will uninstall your software.

89
May I ask if it works fine in other apps?

I wouldn't go so far as to say it's fixed. I left the iPad off for 24 hours, turned it on with no wifi and voila:

Image 1 of 2

Image 2 of 2


90
Bug is fixed so i will rather don't want to spend more time on this. More than 50% use now ver 5.1.2 and it grows quickly

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