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Messages - Lucky Clan

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16
Suggestions, Ideas, Bugs / Re: [Bug] Activate paint tool
on: September 07, 2019, 06:00:29 AM
We will check this asap.

17
Could you record the issue on video? I don’t get what you mean ‘layer is stuck’.

18
Please send me the document so i can check what is going on.

To fix that you can Revert to previous save: go to Gallery, tap Edit, choose the document and tap 'Revert' icon in top toolbar.
ps. It works only if you store documents in iCloud.

20
I get the idea. However it can be difficult to implement that interface rotates but canvas remains still.
Besides you can lock orientation in Control Center.

However we will do some researches in the next few months.

21
Update - we will improve that in the next 2.3 beta.

22
If this happens again - please change active tool to smoe other and try again. And let me know if it solved the problem.

23
This is how iOS works. iPad RAM memory is limited. So every time you switch from app to another system may kill any app that is staying in background. It just must free some memory so new app may use it.

When Artstudio Pro is minimized it saves current document, so if system will kill it document progress is not lost.

24
Suggestions, Ideas, Bugs / Re: [Suggestion] Rearrange tools
on: September 03, 2019, 02:50:23 AM
Option to rearrange tools in Painting Mode was added to version 2.3. It will be released probably next week.

26
Install HuionTablet_MacDriver_v14.3.11.190506, it is the most recent.

27
Suggestions, Ideas, Bugs / Re: [Suggestion] Quick Menu
on: September 02, 2019, 08:35:53 AM
We will consider that in the future.

28
Suggestions, Ideas, Bugs / Re: [Suggestion] Instant Color Picker
on: September 02, 2019, 08:35:12 AM
To make it faster you can also use keyboard shortcut
Or configure finger events so finger will work as Eyedropper (Preferences>Apple Pencil>Finger Function When Pencil Is Connected)

29
Suggestions, Ideas, Bugs / Re: IDEAS - macOS and luckyclan.com
on: September 02, 2019, 08:32:45 AM
reCaptcha - we need that so spammer will not kill this forum. My advice is using Chrome browser, it will keep captcha calm.

UI in Mac version is in HD resolution.

Hotkeys - you can change keyboard shortcuts on Mac using system Preferences > Keyboard > Shortcuts

Other improvements will be considered in the future.

30
I was testing that on my Kamvas GT-156, and i cannot reproduce any problem you reported.
Please make sure you have the most recent Huion driver installed.
Maybe you are using some non-standard Kamvas settings?

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