Lucky Clan Forum

Support => Suggestions, Ideas, Bugs => Topic started by: Ktoon on January 10, 2018, 07:12:45 PM

Title: Sending files and compression issues
Post by: Ktoon on January 10, 2018, 07:12:45 PM
Has anyone had problems emailing files created in AS/ASPro?  It is most likely an iPad issue, but images sent are compressed... this didn’t work out too well for a drawing I did as a coloring contest drawing for the local newspaper... the file was too small and pixelated when they took it to layout.  I’ve searched through my iPad “SETTINGS/Mail” and haven’t seen where images are automatically reduced in size.  The work around was to upload the file to Drop Box... and then it was fine. 

I don’t believe this to be an Art Studio/Art Studio Pro problem... but am seeking insight from others to see how I can trust I’m sending “good” files to my clients!
Title: Re: Sending files and compression issues
Post by: Nighternet on January 11, 2018, 01:32:46 AM
In my case it was "too big" to be attached to an email. Where does it go in iTunes I have no clue, for I've never used it for anything but music about 10 years ago. Sadly ability to save PSD to files wasn't added to the last upgrade of the original ArtStudio.

Ple-e-ese, I know working on the old AS is not a priority, plus it's not financially rewarding anymore, but there should be an easy way to transfer layered files into the Pro. The best would be to add the ability to read/convert old .art format.
Title: Re: Sending files and compression issues
Post by: Lucky Clan on January 11, 2018, 03:11:05 AM
Some email apps are compressing images.
To make sure image is delivered in original resolution there are 2 options:
1. Export to PNG and zip it (you need app from App Store to do it)
2. Export in PSD format (flatten document before exporting so file size will be much smaller)
Title: Re: Sending files and compression issues
Post by: Nighternet on January 13, 2018, 05:02:08 PM
Flat PSD and PNG are the same thing. The idea is to continue working on the old files in the new Pro AS.