Lucky Clan Forum

Support => Suggestions, Ideas, Bugs => Topic started by: boxy on June 11, 2019, 01:21:58 AM

Title: png, jpg export crash
Post by: boxy on June 11, 2019, 01:21:58 AM
Hello
AS Pro 2.1.11 on Mac Os 10.14.5 - I'm experiencing a consistent crash when I hit the jpg or png buttons within the Export dialogue. In addition, pressing Tiff just hangs the app. I have managed to export both a PSD and PDF of the particular file I'm working on.
Other info - the original file was first made on an iPad Pro and brought over to desktop as an Artstudio doc. Prior to engaging the Export panel I was going to do a Quick Export of a jpg but changed my mind and cancelled it. Will report further if there are any changes after I've restarted the iMac etc.
Thanks
Title: Re: png, jpg export crash
Post by: Lucky Clan on June 13, 2019, 06:57:17 AM
What canvas size do you use?