Lucky Clan Forum

Support => Suggestions, Ideas, Bugs => Topic started by: Bulotron on March 03, 2019, 10:26:24 PM

Title: Freezing and a quickmenu bug
Post by: Bulotron on March 03, 2019, 10:26:24 PM

Hi, love the update but there are a few problems one of them being somehow my project freezes after a few minutes of work not registering any input only to unfreeze after I switch tasks but it freezes again after a minute or so of work and this cycle continues... Also I have noticed that the eyedroper when added to quickmenu acts as the move tool. Also I think the fullscreen mode would be amazing if you would be able to access the colour toolbar alone somehow since right now it's great and very immersive but impossible to stay in that mode since you need to adjust colours ooner or later.
Thanks!

Title: Re: Freezing and a quickmenu bug
Post by: Lucky Clan on March 04, 2019, 01:57:04 AM

Could you give us more details about the freezing? When exactly it happens, is Pencil Only enabled, preferences settigs etc

Title: Re: Freezing and a quickmenu bug
Post by: Lucky Clan on March 04, 2019, 02:23:39 AM

Eyedropper bug - we will fix it asap.

Title: Re: Freezing and a quickmenu bug
Post by: Bulotron on March 04, 2019, 01:23:32 PM

The freezing happens with every setting as far as I am aware since I tried to remedy the problem by changing them. It is both in pencil mode and pencil and finger mode. I can move my cursor but nor layerrs nor a colour menu opens and I cant make any marks.

Title: Re: Freezing and a quickmenu bug
Post by: Lucky Clan on March 04, 2019, 01:48:15 PM

Try to close all apps staying in background and reboot.
Please also send me a feedback using Artstudio>Send Feedback from the app.