Lucky Clan Forum

Support => Suggestions, Ideas, Bugs => Topic started by: manu on July 25, 2018, 01:31:14 PM

Title: export psd - ipad version
Post by: manu on July 25, 2018, 01:31:14 PM

Hi, I've a problem whit my file .psd I've export from ipad. When I try to open it with photoshop, a message appears: The request could not be completed because the file is not compatible with this version of Photoshop.
What could be wrong? Someone else has the same problem?
I need a file with all the same layers and masks
(sorry for my english language)

Title: Re: export psd - ipad version
Post by: Lucky Clan on July 25, 2018, 03:58:12 PM

Please send me .artstudio document to [email protected]  and i will try to reproduce and fix it.

Title: Re: export psd - ipad version
Post by: Lucky Clan on July 30, 2018, 04:09:33 AM

Bug has been fixed in version 1.3.7 - available on the App Store.
It was a problem with some diacritic characters used in Layer names.