Lucky Clan Forum
Support => Suggestions, Ideas, Bugs => Topic started by: lastaccess on April 08, 2021, 07:48:53 PM
-
This happened for the first time. I think maybe something wrong with last update.
I exported timelapse of illustration and found out that first 60-70% of it is replaced with timelapse of different file that I painted before (!), so almost it’s all gone now. Check please, it somehow replace timelapse of one file with another. I don’t remember for sure, but I think these two files were opened at the same time. Maybe bug is something there. If needs to, I can share this bugged .artstudio file.
-
We were fixing this issue few months ago. Did it happen in document created last weeks, or in the older ones?
-
I created both documents during last week.
-
I need as many details as possible: image size i pixels, how many layers, how it happened, do you use iCloud, is Preferences > General > Autowsave on Document Switch enabled, etc
-
I send file to you to [email protected]
I don't know exactly how that happened. I found out that timelapse is broken when tried to export it when illustration was done.
I think the only reason that happened is both files were opened at the same time 2 or 3 days ago, I think I was at that stage that day when timelapse of one file overwritten another.
iCloud is off
Preferences > General > Autosave on Document Switch is enabled
-
Thanks, i will try to fix it asap