Lucky Clan Forum

Support => Help => Topic started by: Sohernan on April 06, 2021, 02:23:15 PM

Title: Canvas recording not working
Post by: Sohernan on April 06, 2021, 02:23:15 PM

Every time I try to see the progress of a drawing or I try to export the video recording a sign saying “ export video error “ or “ play video error “ shows up.
I don’t know if my iPad is the problem or if it is a temporary bug..
( my setting for video recording are in “ auto start canvas recording “)

Ps. thank you for this lovely app I really love it !

Title: Re: Canvas recording not working
Post by: Lucky Clan on April 08, 2021, 09:29:11 AM

We are aware of this. It doesn't work on older devices, like iPad Pro from 2015. It will be fixed in version 3.1.2